Business Improvement Through Supply Chain/Logistics Strategies.
Competency in Supply Chain and Logistics Management has proven to be an effective key to business improvement and growth in a competitive environment which demands speed and zero defects.
Applying this expertise in business has the potential to reduce operating costs by as much as 15%. Companies soon discover that Supply Chain analysis can be an immediate source of hidden profits. The training process analyses each step in the Supply Chain, helps the participant build knowledge and develop practical techniques to find efficiencies and cost savings. Participants learn to view business as an integrated flow of activities from order inception to after-sales service, with improved Customer Service as the output of the training programme.
Learn the Skills of Supply Chain / Logistics Management that will Improve Your Company Operations and Cut Costs - Guaranteed!
| • Improve performance across all functional areas |
| • Reduce errors in the order cycle |
| • Increase employee motivation to do the job right - the first time! |
| • Create a company culture of 'zero’ tolerance' for mistakes |
| • Make your Customer Service a 'Best Practice' example |
| • Reduce costs in operational activities : Procurement, Materials Handling, Order Processing, Distribution, Warehousing, Transportation |
| • Develop strong alliances with suppliers and with customers for win/win results |
Who Should Participate in this Programme ?
The programme is designed for companies in Manufacturing,Wholesale, Distribution, Distribution Services and Transport.
It is aimed at Company Owners, Managers, Supervisors and Operatives engaged in Procurement, Customer Service, Warehouse and Transport. The programme has proven valuable for employees who have been identified for advancement and all levels of personnel who are involved in Strategic Planning, Financial Control, sales and Customer Service.
With an approach that focuses on the individual's job activities, the training is suitable for all levels of personnel and will result in an expansion of their individual skill base with greater knowledge and capability in implementing cost-saving improvements on the job.
Qualifications
 Successful candidates are awarded a Certificate in Logistics accredited by the Chartered Institute of Logistics and Transport. This provides exemption to the 1st year of the CILT 2 year Diploma Programme if participants wish to pursue further studies in Supply Chain / Logistics Mangement.
Programme Trainers
TBSP Trainers are established experts in Supply Chain Management, Logistics and I.T. Each trainer on the programme has extensive practical industrial experience and proven competencies in delivering industrial training programmes. Business Improvements Through Supply Chain / Logistics Strategies and all its trainers are FÁS approved and registered.
Programme Features
• 10 Specialised Training modules in Supply Chain / Logistics Management
• 5 Training Days over a 5 week period
• Visits to participating companies by Supply Chain / Logistics Experts
• Mentoring support throughout the CILT Certification process.
Programme Framework
SESSION |
DAY |
TOPIC |
1 |
1 |
- Analysis of Operational Activities and New Challenges in Logistics Management - Impact on costs and efficiencies
|
2 |
1 |
- Supply Chain Integration
- Procurement to End User - Upstream / Downstream Strategies
|
3 |
2 |
- Customer Service, Customer Analysis, Market Positioning
- Methods and processes for providing optimal Customer Service
|
4 |
2 |
- ICT. Business Development - Gaining Logistics efficiencies via the Internet.
|
5&6 |
3 |
- Analysis of Warehouse Operations: - Setting Performance Standards, Benchmarking and Control Measurements
|
7&8 |
4 |
- Analysis of Transport Operations - EU Compliance Implementing Performance Standards for Transport Efficiencies
|
9 |
5 |
- Developing Employee Excellence - Improving Employee Attitude and Customer Relations with positive communication style.
|
10 |
5 |
- Costing Applications in Logistics Management
- Future Trends
- Implementing the new procedures and Managing Change
|
In-company visits conducted over the 5 week time frame of the programme
|
